Privacy Policy
Last Updated: July 15, 2024
At MadeoHFT, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our high-frequency trading services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information about you in various ways when you use our services:
Personal Data
When you register an account, purchase products, or contact our support team, we may collect:
- Contact Information: Name and contact details through communication channels like Telegram and WhatsApp.
- Account Information: Email address and IP address.
- Financial Information: Cryptocurrency wallet address used for payment, wallet owner's identity information, and address.
- Professional Information: Trading experience, investment objectives, and other information relevant to our services.
Usage Data
We automatically collect certain information when you visit, use, or navigate our services:
- Device Information: Computer/mobile device type, operating system, browser type, and IP address.
- Usage Information: Pages visited, time spent on pages, features used, and interaction patterns.
How We Use Your Information
We use your information for the following purposes:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Communicate with you regarding our services, updates, and promotions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues, fraud, and security risks
- Comply with legal obligations
- Personalize your experience and provide tailored content
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using SSL/TLS technology
- Regular security assessments and penetration testing
- Strict access controls and authentication procedures
- Monitoring systems for detecting unauthorized access attempts
- Regular data backups and disaster recovery plans
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Sharing Your Information
We may share your information with third parties in the following situations:
- Service Providers: Third-party vendors, consultants, and other service providers who require access to your information to perform services on our behalf (e.g., payment processors, data analytics providers, cloud hosting services).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Protection of Rights: When we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
We do not sell your personal information to third parties.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we have about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Restriction: Request restriction of processing of your personal information.
- Data Portability: Request the transfer of your personal information to another service or entity.
- Opt-out: Opt out of certain uses and disclosures of your personal information.
To exercise these rights, please contact us at privacy@madeohft.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use the following types of cookies:
- Essential Cookies: Necessary for the basic functions of the website.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Functional Cookies: Remember your preferences and settings.
- Advertising Cookies: Used to deliver relevant advertisements and track marketing campaign performance.
Retention of Data
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MadeoHFT
Email: privacy@madeohft.com
Address: 100 Financial District, Suite 2500, New York, NY 10005